TERMS & CONDITIONS

Smart Seating. Smarter Spaces.

Welcome to QYMEX

These Terms & Conditions govern your access to and use of the QYMEX website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

1. About QYMEX

QYMEX is engaged in the sale and distribution of seating solutions and workspace products including, but not limited to:

• Office Chairs
• Executive Chairs
• Visitor Chairs
• Cafe Chairs
• Lounge Seating
• Sofa Seating
• Smart Desks
• Workspace Accessories

2. Product Information

We strive to ensure that all product descriptions, specifications, dimensions, images, and pricing displayed on our website are accurate.

However:

• Product colors may vary slightly due to screen settings and photography.
• Minor variations in dimensions, texture, stitching, and finish may occur.
• Product images are for illustrative purposes only.

QYMEX reserves the right to modify product specifications without prior notice.

3. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless stated otherwise.
• Prices and promotions may change without prior notice.
• Orders will be processed only after successful payment authorization.

In the event of pricing errors, QYMEX reserves the right to cancel or modify orders after informing the customer.

4. Order Acceptance

Order confirmation does not guarantee acceptance of an order.

QYMEX reserves the right to:

• Refuse any order.
• Limit quantities purchased.
• Cancel orders due to pricing errors, stock issues, suspected fraud, or operational constraints.

Any cancelled order will be refunded through the original payment method.

5. Shipping & Delivery

Shipping and delivery timelines provided on the website are estimates and may vary due to:

• Logistics delays
• Weather conditions
• Regional restrictions
• Public holidays
• Force majeure events

QYMEX shall not be liable for delays beyond its reasonable control.

Please refer to our Shipping Policy for complete details.

6. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by the QYMEX Return Policy and Refund Policy available on our website.

Customers are advised to review these policies before placing an order.

7. Bulk & Project Orders

Orders placed under:

• Project pricing
• Corporate procurement
• Institutional purchases
• Dealer programs
• Bulk quantity purchases

May be subject to separate commercial terms, pricing, warranties, delivery schedules, and return conditions.

8. User Responsibilities

By using this website, you agree:

• To provide accurate information.
• Not to misuse the website.
• Not to engage in fraudulent activities.
• Not to interfere with website functionality.
• Not to upload harmful, unlawful, or malicious content.

QYMEX reserves the right to restrict access for violations of these terms.

9. Intellectual Property

All content available on this website, including:

• Logos
• Product Images
• Graphics
• Designs
• Text
• Catalogs
• Website Content

Is the property of QYMEX and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from QYMEX.

10. Limitation of Liability

To the maximum extent permitted by law, QYMEX shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Website usage
• Product usage
• Delayed deliveries
• Technical interruptions
• Third-party service failures

In all cases, QYMEX's liability shall be limited to the value of the product purchased.

11. Warranty

Applicable products may be covered under manufacturer or product-specific warranties.

Warranty terms vary by product category and are specified on the relevant product pages.

Warranty does not cover:

• Normal wear and tear
• Misuse or abuse
• Improper assembly
• Unauthorized modifications
• Accidental damage

12. Privacy

Customer information is collected, processed, and protected in accordance with the QYMEX Privacy Policy.

By using our website, you consent to such collection and use of information.

13. Changes to Terms

QYMEX reserves the right to modify these Terms & Conditions at any time.

Updated terms become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Palghar, Maharashtra, India.

15. Contact Information